We had a terrible situation with another central London agent who took our holding deposit but didn’t actually have the flat available. Thankfully we came across Nikita at EBI who madre whole process has been smooth and stress free since fining new flat for us. Best agent we’ve used in London.

I rented a home in Limehouse with Ernest Brooks. Referencing was quick, contracts handled efficiently and check-in smooth. A minor repair after move-in as door wouldn’t lock on the balcony, was sorted without any fuss or agg to our diary. Friendly team and good communication.

We initially received a letter from Craig Kelly about a buyer looking in the area. We took a chance and called spoke first with Elliot then Craig’s sales team. Four viewings in the first week an offer the following week. Total process about three months. They achieved what other agents could not. Very grateful to the whole team.

We’ve purchased two new homes in South East London via seminar in  Hong Kong and were referred to EBI by a friend in HK also. Elliot arranged everything from furniture packages to snagging. Within a few days of completion, both units were furnished and tenants were secured, almost no void period. A huge comfort when managing property from overseas. If you want a London agent who handles everything end to end and is reachable WhatsApp any time, speak to them.

I’ve trusted EBI with several properties over the years, including my old family houseas well as a number of London flats. Elliot, Craig and Oliver have never failed to support me in all teams, always responsive and proactive. Being a long-term client definitely comes with benefits. Highly recommended ebi to all.

Excellent experience renting in Canary Wharf. Nikita handled the viewing and offer smoothly, and Linda took care of the paperwork without any fuss. Straightforward, efficient and property management has been spot on so far. No complaints at all.

I rented a flat in central London over the summer and had such a great experience with the agency. Everything went so smoothly from start to finish. I want to give a special mention to Nikita Laurent, who was absolutely fantastic throughout the whole process. Nikita was professional, friendly, and always quick to respond. The move-in was handled perfectly and the flat was spotless when I arrived. She really took care of every detail and made what could have been a stressful process from a long distance completely effortless. I’m so grateful for the outstanding service and would definitely recommend both the agency and Nikita to anyone looking to rent in London.

I was recommended Ernest brooks international by a friend. Elliot and his team helped me buy and rent my flat in London. They arranged everything quickly furniture, check in and tenant found in only a few days. Very professional, good communication, and I feel safe to trust them with my property.

We just completed on a two new homes, a 2 bed and a 1 bed flat in Brent Cross Town and were referred to Elliot Rainbow at Ernest Brooks international by a friend in Hong Kong who also uses them for rental services. Elliot arranged everything from a full furniture pack to a completion snagging service. Within 3 days of the handover the flats were furnished and tenants had already to move in, we had next to no void period at all which we were the whole process was seamless the rental team handled everything with speed and professionalism and Elliot made sure every detail was taken care of. We honestly can’t rate Ernest Brooks International highly enough. It’s a huge relief to know that whatever we need will just get done es[ecially when your based in Hong Kong and away from the flat and market you need that reassurance. Highly recommended if you’re looking for a reliable London letting agent who can manage rentals end-to-end and be on the phone anytime you need them from WeChat or Whatsapp at any hours.Thank you.

We got screwed over by another agent in City took our deposit and didn’t have the flat to rent wasted ourt time and money. We luckily met Jasmine and Nikita from EBI and got a perfect (better!) 2 bed in Chelsea then we had our offer accepted on via the other agent! Things workin mad ways but this seems for the best! Best agency by far in London EBI helped us get our deposit back and run with a flat we wanted much more, things have been smooth since move in, no issues. Recommend Ernest brooks international.

I’m an overseas landlord and EBI manage my flat in Canary Wharf and one in Limehouse area. The team provide timely updates across time zones, handle maintenance proactively and keep everything compliant, including certificates and statements. Rent has been paid on time and voids kept to a minimum. Professional, reliable service.

I rented a flat through Ernest Brooks in Limehouse. Referencing and contracts were handled promptly, check in was organised and any minor issues after move in were resolved quickly had a snapped bin runner. Friendly team, clear communication and an easy process. Would happily rent through EBI again and recommend them.

I recently sold my flat and had a fantastic experience with EBI from start to finish. Craig Kelly was always quick to respond and kept me updated throughout the process. Thank you very much!

Since I’m based overseas, it’s crucial that the property’s managing agent demonstrates consistent reliability and a high level of accountability.   Ernest & Brooks was able to show that they met the standards of reliability and responsibility I required. I first connected with Elliot Rainbow who provided valuable support with furniture selection and installation. Oliver Gates then secured a tenant for me promptly and efficiently. Murat Kaya assisted with key collection and now serves as the designated property manager. Each of them has demonstrated professionalism and a high level of efficiency throughout the process. Thanks very much and highly recommend!

From start to finish, hands down, the most impeccable service from Ernest-Brooks. I feel privileged to be a client and recommend them to everyone I know. Thank you Ernest-Brooks, you made what could be a somewhat stressful situation, enjoyable and smooth sailing. 5 stars isn’t a high enough rating. Thanks so much - we are so grateful.

Although my property purchase is still in the early stages, awaiting the sales memorandum, I wanted to highlight the exceptional service I've received from Jasmine Clayton so far. She's been extremely helpful, prompt in her responses. Her professionalism and communication have been greatly appreciated – a great start to what promises to be a smooth transaction!

I’m new to renting out property in the UK and earnest guided me through every step. When I bought a new home in Brent, I met Oliver gates in HK who personally took care of everything and then worked with Habib – from furnishing the flat and installing blinds to finding a tenant and setting up landlord insurance. They also handled all the paperwork with no hassle at all. Zero stress for me. Highly recommend if you want a seamless and hands-off experience.

Sold a property through Ernest brooks and was so impressed with the service I ended up instructing them to manage another flat I rent out. I’ve recommended them to friends already.

Rented through Ahmed at EBI and they were great from start to finish. The check-in was smooth, flat was spotless. I’ve dealt with a few agents before and this is the first time I’ve genuinely felt looked after. Also special thanks to Phoebe who always replies quickly and is super helpful propty manager!!!

As a landlord based overseas, I rely heavily on having a trustworthy agent on the ground. EBI – Oli and Elliot have exceeded expectations they explained everything clearly when we met, found a quality tenant quickly (coming from another agency) and handled all compliance and tax issues without hassle. I get regular updates and I never feel out of the loop. Highly recommended if you want a hands-off, reliable service cheers guys.